Last updated: February 28, 2026
Effective date: February 28, 2026
I. Introduction
Thank you for choosing Aura Sync: Neon Pulse! We recognize the importance of personal information and are committed to protecting your privacy and data security. This Privacy Policy explains in a clear and transparent manner how we collect, use, store, share, and protect your information when you use the Game and related services.
Please read this Policy carefully before using the Services. We may update this Policy from time to time. Updated versions will be announced through in-game notices or on our official website before they take effect. Your continued use of the Game after any revisions become effective constitutes your acceptance of the updated Policy.
II. Information We Collect
To provide you with a stable and high-quality gaming experience, we may collect the following categories of information, subject to applicable laws, necessity, and your consent where required. Some information is essential for providing basic services, while other information will be processed only with your explicit authorization:
Device and Technical Information:
Including device identifiers (such as IDFA on iOS and AAID on Android), device model, operating system version, browser type, language settings, network connection status, and IP address.
Gameplay Data:
Including game progress, app version, level attempt records, online duration, and your interactions with in-game features.
Information You Voluntarily Provide:
Feedback, inquiries, or contact details you submit through customer support channels (such as email at service@aurasync.com).
Cookies and Similar Technologies:
We use these technologies to assign unique identifiers for maintaining basic functionality, conducting product analytics, and supporting advertising anti-fraud verification.
III. How We Use Information
We use the collected information strictly for the following purposes:
Service Operations: To maintain core game functionality and support necessary social features or account creation (if applicable).
Experience Optimization: To troubleshoot technical issues and analyze user behavior in order to improve product features.
Personalized Advertising: With your explicit consent, we may cooperate with third-party partners (such as Facebook and AdMob) to display more relevant advertisements.
Security and Compliance: To prevent fraud, ensure system security, and comply with applicable legal and regulatory requirements.
Statistics and Research: We may de-identify data for aggregated statistical analysis and market research.
IV. Information Sharing and Disclosure
We do not sell your personal information. We may share necessary information only in the following circumstances and within the scope permitted by law:
Third-Party Service Providers: We may engage trusted technical support or data analytics partners to process information on our behalf, subject to strict contractual obligations.
Advertising Partners: With your consent, we may share device identifiers with compliant advertising networks to enable targeted advertising.
Legal Requirements: To respond to valid requests from judicial, regulatory, or other authorized authorities, or as required to fulfill legal obligations.
Business Transfers: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction. We will ensure that the receiving party continues to be bound by this Policy.
V. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction:
You may contact us using the details below to request access to or correction of your personal information.
Permission Management:
You may enable or disable certain permissions (such as notifications, location, or tracking) at any time through your device settings.
Data Deletion:
Uninstalling the Game will remove locally stored data from your device. To request deletion of data retained on our servers, please contact customer support.
Restricting Personalized Advertising:
You may opt out of personalized ad tracking through your system settings:
iOS: Go to "Settings" > "Privacy & Security" > "Tracking"
Android: Go to "Settings" > "Google" > "Ads"
VI. Data Security Measures
We implement industry-standard technical and organizational measures to protect your data, including HTTPS encryption, access control based on the principle of least privilege, and regular security audits.
Please note that no method of transmission or storage over the Internet can guarantee absolute security. We strongly recommend that you properly safeguard your personal devices and account information.
VII. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
VIII. Protection of Minors
Our Services are not directed to children under the age of 13 (or a higher age as required by applicable law in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will promptly take steps to delete it.
IX. Contact Us
If you have any questions, suggestions, or requests regarding this Policy or wish to exercise your rights, please contact us at:
Email: service@aurasync.com
We will review your request promptly and respond within a reasonable timeframe.
Thank you for trusting and choosing Aura Sync: Neon Pulse!